I’m not satisfied with my purchase, what can I do?
The Dataman
If you’re unsatisfied with your purchase, we want to know sooner rather than later, do not wait months to contact us while feeling unhappy. There is no reason you should feel this way, we aim to provide all of the support required for you to get value out of all of our products & services.
If you have questions about how to do things the right way, you can review all of the training & education provided, message in Community to get peer support or book a call with an experienced Account Manager who can answer all of your questions & doubts.
If you’re still not feeling happy, then you can contact our Betting support team or Crypto support team who will review you to our management to decide on the right course of action.
Some of our products offer refund guarantees if profits are not found in a certain amount of time e.g. IW Racing & IW Sports. Ensure you check the sales page carefully regarding the terms and conditions of these guarantees.
The majority of our products are strictly non refundable, particularly our courses where you are granted lifetime access once purchased. After you have access to this knowledge, no refund can be granted under any circumstance.
To see more details about our Terms Of Use & Terms And Conditions please visit the following links: